Most orders are shipped with Purolator however, the pending Canada Post Strike may cause extended delivery timeframes and potential delays if your shipping address is a PO Box or located in a rural, remote area.
How can I avoid delays if I have a PO box or rural, remote address?
A great options is to use a Purolator Pickup Point address!
You can also choose a physical address that is not located in a rural, remote area such as a friend or relative - or if you have a PO box, provide your home address if it's not located in a rural, remote area.
How do I ship to a Purolator Pickup Point?
- At checkout enter your name and a Purolator pickup location as your shipping address
- To find a Purolator pick up location near you
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Select Locations at the top of the page when on the Purolator website and enter your postal code
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Look for a service location with a Hold for Pickup option - note, the location must have a Hold for pickup available with the Service Details
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Select Locations at the top of the page when on the Purolator website and enter your postal code
- If you choose to ship your package to a Purolator pickup location, they'll hold the package for 5 days once delivered. After 5 days if the package is not picked up it will be returned to Bath & Body Works.
- Picking up at a Bath & Body Works store location is not available
- Shortly after your package arrives at the Purolator pickup location, you’ll receive a phone call from Purolator notifying you that it’s ready for pickup. Please make sure to provide a valid phone number in checkout so they can contact you.
- Once a package has been delivered to a pickup point, it can't be redelivered to another location or address. It will need to be picked up from the location it was delivered
- A government-issued ID is required to pick up the package
- To find a Purolator pick up location near you
How will I know when my order will be delivered?
If you provide a PO box or a shipping address in a rural or remote area, your delivery date may be later than what is shown at checkout.
If your order has already shipped with Canada Post you can stay up to date on the status of your package by signing up for text alerts on the tracking page from your shipping confirmation email. The delivery date of your items in dependent on Canada Post.