In most cases, your order is finalized immediately and cannot be changed or canceled. You may receive several shipments to complete the fulfillment of your order. There are two easy ways to stay up-to-date on the status of your order: • Visit our https://www.bathandbodyworks.ca/en/order-status - you will need your order number, email address, and billing zip code. • Log into My Account and review your order history. It may take up to 48 hours after an order has shipped for tracking information to appear. If "Track Item" is not shown next to each of your items ordered, your order is still being prepared. You will receive a shipment confirmation email once your items ship and can then sign up to receive text alerts for tracking updates.