Is your delivery running late? We ask that you wait four additional business days beyond your Expected Delivery Date. If your package still has not arrived by that time, please call us at 1-800-395-8008 (6a-2a EST).
Didn't receive your order? We ask that you please allow two additional business day past the delivered scan as the carrier may have accidentally scanned the delivery too early. If your package still has not arrived, please contact us.
NOTE: Please be sure to check around for your package; some carriers leave packages in hidden places so it cannot be seen from the street. Check to see if someone else, like a neighbor or an Apartment Office Manager, accepted delivery on your behalf.