You may update or modify your billing- and shipping-related information, and other account information, by logging onto our Services (e.g., Your Account on bathandbodyworks.ca). You may also (a) request to access and rectify your personal information, (b) withdraw any consent, subject to legal or contractual restrictions, or (c) submit a complaint regarding our privacy practices by clicking Your Data Rights or by calling us at 1-800-395-8008. For Relay Service, dial 711 or use an internet protocol relay service. Please note that if you withdraw your consent, we may no longer be able to provide certain services to you and we may retain your personal information in accordance with our internal records retention processes and to meet our legal obligations.
Upon request, we’ll (1) provide you with access to your personal information in our records, (including in a structured, commonly used technological format, where required by law), subject to limited exceptions set out under applicable privacy laws; (2) inform you of the existence, use and general disclosure of your personal information; and (3) correct/rectify or update any personal information that is inaccurate or incomplete, as necessary; and (4) provide you with information about and address questions about automated decisions.
You may request this information by calling 1-800-395-8008 or by contacting us as set out below. For Relay Service, dial 711 or use an internet protocol relay service. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to their personal information records.