For online purchases, we'll send you an email confirming your refund amount once it has been issued.
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Within 90 days of the order date: Refunds are issued to the original form of payment and typically appear within 3-5 business days.
- Note: If a credit was applied before the order shipped or is picked up, such as a qualifying price adjustment, the credit amount will be deducted from the final charge.
- Paid with a Gift Card or E-Gift Card: If an adjustment is processed before the order ships or is picked up, the refund will be credited back to the original Gift Card or E-Gift Card. If the adjustment is processed after the order has shipped or been picked up, a new E-Gift Card will be sent to the email address associated with the order.
- More than 90 days after the order date: A merchandise credit, in the form of an E-Gift Card, will be sent to your email address.
For additional information about refunds, please review our Return Policy.
I’m not seeing my refund posted, what should I do next?
We suggest allowing up to 30 days for a refund to show in your account as credits issued to PayPal or ApplePay may take longer. If it’s been more than 30 days, chat with us for more help.