Hand Soap/Body Care
- Simply thaw at room temperature to safely enjoy without any negative impact to your product's performance.
Candles
- The extreme cold weather does not impact a candle unless the candle is coming out of the jar. All Bath & Body Works candles are designed with wicks and wax affixed to the jar for optimal performance and safety. If your candle is coming out of the jar, please do not light the candle but rather contact us. If your candle is not coming out of the jar but is being delivered in sub-zero temperatures, be sure to allow the glass to come to room temperature before lighting.